Exceptional people
It’s hard to deliver happiness when you’re not happy yourself. That’s why we invest in identifying, nurturing and growing the unique abilities of each member of our team. We make sure our people are doing the jobs only they can do best.
We create an environment where knowledge is freely shared, and everyone is empowered to take action and make the decisions needed to deliver happiness to our customers, and to one another.
Exceptional process
We’ve done our homework to find – or build – the best systems, processes and tools to create an exceptional experience while reducing waste, improving efficiency, and managing our impact on the planet.
This system is built to drive continuous improvement in our strategic performance and results.
Because no process or tool is ever perfect. And no leading-edge technology stays at the forefront forever. Something else is always right around the corner. Sometimes it’s new information that directs what we do, other times it’s a new tool that shapes how we do it.
Whatever comes next, we embrace the opportunity to learn, grow and get better.
Exceptional technology
We harness the power of emerging technologies, like digital augmentation and automation, so team members can excel in their jobs, now and in the future.
Because learning is a life-long process and the pursuit of continuous improvement never ends.
Exceptional impact
From towering redwood forests on the west coast to sprawling maple groves in the northeast, America’s forests are as beautiful and unique as the nation itself.
Trees clean our air and water, create habitats for biodiversity, and contribute to our health and wellbeing. That’s why we’re proud to partner with ONE TREE PLANTED as part of our commitment to sustainability.
For every vanity sold, we’ll plant one tree. Together, we can combat deforestation and restore wildlife habitats. For more information about ONE TREE PLANTED, click here.
